Dubai International Project Management Forum

The Project Management Office
A Building Block for Achieving and Managing PM & PPM Excellence

Prerequisites
Good understanding of project management
Course Level
Intermediate / Advanced
 
About the Program
This course addresses the rational of how and why to integrate a project management office (PMO) into the organization while avoiding bureaucracy, turf wars, and other resistance to a disciplined and yet flexible PM process to support  effective portfolio management.
Working with our experts you will assess the needs of your organization for a PMO, be ready to design the kind of PMO that will be most effective for you, and define the path to PM maturity and competency.
You will discuss different types of PMOs, project autonomy, the methodology role of the PMO, whether the PMO should be the “home” of project managers or an enabling organization that serves as a Centre Of Excellence or both.
Who Should Attend
The course is designed for senior PM practitioners, PMO staff, managers of PMs, and others who want to know what a good PMO is and how to build and maintain one.
Performance Focus
The goal of this course is to equip the participant with the necessary knowledge and skills to establish, improve, and work with a project management office (PMO) that will be the catalyst for project and portfolio management excellence.
What You Will Learn
You’ll learn how to:

• Describe what are the benefits and success factors for an organization to have a PMO
• Identify different views of PMO and project success
• Assess the role of the PMO as a facilitator to assure success and value for all stakeholders
• Recognize that the PMO can operate on a continuum from providing specific functions that support individual projects to being responsible for the results of all of the enterprise’s projects
• Describe project management maturity, metrics at maturity levels, and the roles and responsibilities of the PMO
• Describe the role of the PMO in supporting project, program and portfolio management excellence
• Analyze and select the right type of PMO for your organization
• Develop the steps needed to implement a PMO

 
Course Overview
Getting Started

• Introductions
• Course structure
• Course goals
• Course objectives
• Target audience

Foundation Concepts

• Defining PMO and EPM
• The importance of a PMO
• The desired organizational environment

PMO Success: The Different Measures and Views

• Definition of PMO & project success
• Client and team views of project success
• Ways to quantify project success
• Approach to measure the value of a PMO

PMO: the right type of PMO

• Definition of maturity and organizational project management
• Types of PMOs
• Metrics and key performance indicators
• Role of the PMO in the maturity assessment process

PMO Functions: Project-Focused and Enterprise-Focused

• Organization goals and their influence on PMO functions
• Different levels of coverage for the PMO in the organization
• Project-focused functions
• Enterprise-oriented functions (e.g. reporting processes)

The PMO and Project Control, Audit, and Recovery

• Establishing a control process to identify troubled projects
• Describing the PMO’s role in review, audit, and recovery

o  Identifying troubled projects and conducting a project audit
o  Supporting project recovery

The PMO’s Role in P3 Excellence Development

• Definition of excellence
• The importance of competency and excellence
• The PMO as a Centre Of P3 Excellence

PMO Implementation - Ten-Step Process

• Goals for the PMO
• Commitment for a PMO
• PMO functions, roles, and responsibilities
• Processes and tools to be provided by the PMO
• The PMO resource estimation process
• The needed budget for the PMO
• Staffing the PMO
• Assimilating the PMO

Recap & Closing